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Vendor Support Center
Get help with your Markood store, orders, delivery, payments, product listings, and account settings. Our support team helps vendors, restaurants, and grocery partners solve issues quickly and keep their business running smoothly.
Quick Help
Contact Support
Active Order Support
For urgent issues with live orders, rider pickup, missing items, delayed preparation, or customer complaints.
Best for food, grocery, and same-day delivery orders
Response: Priority support during working hours
Email Support
Send us details about your store, payment, listing, or account issue.
Email: support@markood.com
Response: Usually within 24 hours
Submit Ticket
Create a ticket for payment problems, technical bugs, verification issues, delivery disputes, or order complaints.
Available: 24/7
Response: Usually within 24-48 hours
Frequently Asked Questions
Account Management
Payments & Fees
Orders & Fulfillment
Products & Listings
Marketing & Promotions
Performance & Analytics
Shipping & Logistics
Submit a Support Ticket
Still Need Help?
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