Delete your Markood account
This page applies to the Markood Customer app. You can request deletion of your account and associated personal data here without signing in to the app.
How to submit a request
Email us from the address registered to your Markood account. Include your account email and the name on the account so we can verify the request.
Request account deletionOr email support@markood.com with the subject “Markood account deletion request”.
If you still have access to the app, you can also delete your account directly with the Delete Account option in the Markood Customer app.
Verification
We may ask for additional information to confirm account ownership.
Processing
Requests are reviewed and processed by Markood support.
What happens after deletion
- • Your account is disabled and your personal information is scheduled for deletion.
- • Personal data is purged within 30 days after the deletion request is completed.
- • Completed order, payment, and review records may be retained where required for legal, security, fraud-prevention, or analytics purposes.
- • Active orders, bookings, table sessions, wallet balances, or pending cashouts may need to be resolved before deletion.
Read our Privacy Policy for more information about how Markood handles personal data.